Welcome to our website! Please have a look at the following pages to get an idea of our purpose built practice or even better, come in for a tour and meet the staff. Our practice is centrally located for easy access from most of Telford and there is plenty of safe, easy parking right outside the door.
Our veterinarian, Garth Tozer, is currently the only fulltime vet at the practice and this ensures continuity of care for your pet. We also use only a very limited number of locum vets when Garth is away. The aim of our vets and all our staff is for every owner and pet to feel at ease at all times and we believe we truly would be your pet's choice if he or she could decide where to be treated.
We are now the only non corporate owned practice in Telford and are very proud of our independant status and will continue to offer the personal care that has become synonymous with our veterinary centre.
Our first class facilities and equipment enable us to offer many professional services including consultations, vaccinations, microchips, surgery (routine neutering to more complex operations), radiography, laser therapy, laboratory testing, a grooming salon and much more. We also offer advice on correct nutrition and general care of your pet.
We are still open and coping as best we can within the current government and RCVS guidelines. PLEASE DO NOT UNDER ANY CIRCUMSTANCES ATTEND THE SURGERY IF YOU HAVE COVID SYMPTOMS OR MAY HAVE BEEN IN CONTACT WITH A CONFIRMED COVID CASE.
PLEASE ENSURE YOU HAVE CALLED THE SURGERY FIRST TO REQUEST MEDICATIONS OR A CONSULTATION.
All clients are requested to telephone the surgery on arrival in the car park so that staff can unlock the front door to allow access. Clients will be allowed into the reception area one at a time provided that face coverings are worn - from there a nurse will take your pet into the consulting room so that time in close contact between staff and clients is kept to a minimum. If no face covering is worn, clients are requested to advance no further than the entrance hall or wait outside.
Do to diligent disinfection of all possible client contact surfaces between clients, consultations take longer and as a result clients may need to wait past their alloted consultation time. In an effort to prevent waiting, we have extended the interval between clients. As a result, routine consultations may not be available on the same day or even the same week. Clients are also requested to make use of the hand sanitizer in the entrance hall and reception area.
Although these measures may lead to some irritation, please do not be rude to staff members as this will not be tolerated and you will be asked to leave and not return. We are trying to ensure the safety of all clients and staff as far as possible. If there is a single positive case of contact in the practice, we will have to close for a minimum of 2 weeks - this could be devastating to some patients then requiring emergency or long term treatment.
Please stay safe and help us prevent a further spike of increased COVID cases that will only lead to further disruption for everybody.
We hope all our clients have a safe New Year break and that 2021 will prove to be a better year!